Privacy Policy

Privacy Policy

Last Updated Date: August 3, 2026

Dr. Squatch, LLC and its subsidiaries, including Jukebox, divisions, and affiliates, (collectively, “Company”, “we”, “us”, and “our”), recognize the importance of protecting the privacy of the personal information you provide to us. Accordingly, we have developed this Privacy Policy (“Policy”) in order for you to understand how we or our service providers collect, use, communicate, disclose, and otherwise manage personal information when you visit or engage with our services on our websites, social media, email exchanges, mobile apps, other online services, or by phone or other offline methods, or anywhere else this Policy is linked or posted (collectively, the “Service”). The following outlines our Policy.

Your use of the Service is subject to our Terms of Service. Before using our Service, please read this Policy carefully as it contains important information on who we are and how and why we collect, store, use, and share personal information and your rights with regard to your personal information. This Policy is not, however, a contract and does not create any legal rights or obligations.

This Policy is written in the English language. We do not guarantee the accuracy of any translated versions of this Policy. Any translations are for your convenience only. To the extent that any translated versions of this Policy conflict with the English language version, the English language version of this Policy shall control. You may view the English language version by (a) returning to the home page for the country that You have selected, (b) selecting the English link at the top of the page, and (c) then clicking on the link to the “Privacy Policy” located at the bottom of the page.

1. HOW WE COLLECT PERSONAL INFORMATION, CATEGORIES OF PERSONAL INFORMATION AND PURPOSE FOR COLLECTION

When we use the term “personal information” in this Policy, we mean information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, to you. It does not include aggregated, deidentified or anonymized information that is maintained in a form that is not reasonably capable of being associated with or linked to you or a particular household, publicly available information from government records, information about job applicants, employees and other personnel or information about the employees and other representatives of third-party entities who we may interact with in a commercial context.

We collect personal information in the following ways:

Directly from you. When you interact with the Service or our social media pages or otherwise choose to share it with us, we may collect your personal information.
Automatically when you interact with the Service, emails or advertisements. Subject to your device settings, we will automatically collect certain personal information when you interact with the Service on any device, when you click on sponsored links or third-party ads to visit the Service, and we may also collect personal information about you over time and across different websites, apps and devices when you use the Site, using tracking technologies such as cookies, pixels, web beacons, APIs, log files and mobile software development kits (SDKs) and we may use third-party services to collect this personal information when you use the Site. We explain more about our use of cookies and other tracking technologies in Section 4 below.
From our affiliates. We may collect personal information about you from our affiliates.
From third parties. We may receive personal information about you from third-party sources, such as our business partners, including online advertising networks, analytics vendors, and companies that co-sponsor our promotions, social media sites, third-party sites, family, friends or others who provide your personal information to us because they think you might be interested in our products or services or they want to share a product or service with you, or companies that provide personal information to supplement what we already know about you, including data aggregators. Certain third parties might link your name or email address to other information they have collected. That might include past purchases made offline or online. It might also include online usage information collected by third parties and shared with us.
By combining personal information. For example, we may combine personal information that we collect offline with personal information we collect through the Service, combine personal information we collect about you from the different devices you use to access the Service, or combine personal information we get from third parties with personal information we already have about you.

The personal information we collect from you or obtain from third parties is required to provide and promote the Service, as well as to provide related services like customer support to you or to comply with applicable law. If you do not provide the personal information we ask for, it may delay or prevent us from providing the Service or support to you.

The Company collects the following categories of personal information, depending on how you interact with the Service or what information you choose to provide: (1) contact information including your name, email address, and mailing address; (2) authentication information, including the user name and password that you use to register an account on the Service; (3) payment information; (4) user content, including survey responses, comments, reviews, questions, and suggestions; (5) personal characteristics including age range, date of birth, gender, marital status, and nationality; (6) personal preferences including product preferences, online preferences, and interests; (7) online behavior information including online activity, preferences, and time spent viewing features on the Service; (8) IP address or mobile network information; and (9) health-related information that we may learn from your responses to quizzes or in connection with notifying us of an adverse reaction to any of our products.

The period for which we retain your personal information varies, depending on the type of personal information and the purpose for which it was collected. The Company retains personal data for so long as reasonably necessary for the purpose for which it was collected, in light of any restrictions or deletions you may request, as well as our need to address our legal obligations or rights.

Our information processing activities include conducting our business, customer communications and support, user verification, payment processing, shipping, quality management services, Service maintenance and improvements, and complying with legal requirements. We conduct such processing operations to perform the contract that you have with us, or to take steps at your request before entering into a contract, and for our legitimate interests or those of a third party. A legitimate interest is when we have a business or commercial reason to use your information, so long as this is not overridden by your own rights and interests. From time to time, we may also ask for your consent to use your information for certain specific reasons. Where we process your information on the legal basis of consent, you may withdraw your consent at any time by contacting us using the information provided below.

Our websites utilize a chat feature to provide customer support. Use of the chat feature is completely voluntary. Chat sessions are recorded and used by the Company and its chat service provider. The Company may use or disclose the chat session information in accordance with this Privacy Policy. If you do not consent to these terms, please do not use the chat feature and contact us via email

We may provide customer support via chatbot or email that utilizes artificial intelligence (AI) and natural language processing (NLP) to understand customer questions and automate responses to them, simulating human conversation.

If you inquire about a career at the Company through our website(s)’ careers pages, you will also be asked to provide your resume. We utilize a service provider to host our job applications and assist with the application process. Such service provider may have its own terms of use and privacy policies, and we encourage you to review those policies whenever you visit their website or interact with their platform. The Company will use the personal data of job applicants for employment evaluation purposes. Providing this information is completely voluntary.

Where applicable, if the Company intends to further process your personal information for a purpose other than that for which the personal information was initially collected, the Company shall, prior to such processing, provide you with any relevant information on such additional purpose, and, to the extent required by applicable law, obtain your consent for this.

The table below explains what we use or process your personal information for, our processing operations, the legal grounds for processing, and the relevant categories of personal information that we process:

What We Use Your Information For	Legal Grounds for Processing	Categories of Personal Information
To conduct our business, such as by providing features through the Service.	For the performance of our contract with you or to take steps at your request before entering into a contract	– Name- Email address- Phone number- Physical address- Payment information- Your purchase history with the Company- Activity you complete on our website(s)- Physical location based on your browsing activity on our website(s)- IP address- Other personal information you provide to us, such as your responses to our quizzes or other surveys hosted on our website(s) or distributed via email or other communication methods
To receive and fulfill your orders and ship our products to you.	For the performance of our contract with you or to take steps at your request before entering into a contract	– Name- Email address- Phone number- Physical address
To process payment and/or issue refunds or store credit to you.	For the performance of our contract with you or to take steps at your request before entering into a contract	– Name- Email address- Phone number- Physical address- Payment details (e.g., credit/debit card information)
To receive and fulfill your requests for customer support.	– For our legitimate interests or those of a third party, i.e. to address your questions and concerns about the Service;- For the performance of our contract with you or to take steps at your request before entering into a contract	– Name- Email address- Phone number- Physical address- Your purchase history with the Company- Activity you complete on our website(s)- Other personal information you provide to us during the course of your interaction(s) with our customer support team
To send marketing and advertising materials and deliver relevant content to you, using information you provide to us or we obtain from third parties.	For our legitimate interests or those of a third party, i.e. to promote our business to existing and former customers	– Name- Email address- Phone number- Physical location- IP address- Timezone- Your purchase history with the Company- Activity you complete on our website(s)- Other personal information you provide to us, such as your responses to quizzes or other surveys hosted on our website(s) or distributed via email or other communication methods- Other personal information you provide to third parties, such as name, address, email address, phone number, and IP address
To gather your input, feedback, and opinions on our business, via surveys, product reviews, or other methods.	For our legitimate interests or those of a third party, i.e. to promote our business to existing and former customers	– Name- Email address- Phone number- Physical address or location- Other personal information you may voluntarily provide to us during these interactions
To maintain your customer account on our website(s).	For the performance of our contract with you or to take steps at your request before entering into a contract	– Name- Email address- Physical address- IP address- Phone number
To communicate with you regarding legal or regulatory requirements or requests (e.g., CCPA or GDPR) and verify your identity as part of completing privacy-related requests.	To comply with our legal and regulatory obligations (e.g., Article 6(1)(b), U.K. GDPR and E.U. GDPR)	– Name- Email address- Physical address- Phone number
To gather information about health effects from your use of our products.	To comply with applicable laws and regulations governing the provision of cosmetic products (e.g., the Modernization of Cosmetics Regulation Act (MoCRA))	– Name- Email address- Physical address- Phone number- Health-related information, such as in connection with an adverse reaction
To prevent and investigate fraud and other misuses of the Service	For our legitimate interests or those of a third party, i.e. to minimize fraud that could be damaging for us and for you	– Name- Email address- Phone number- Physical location- IP address- Timezone- Payment details (credit/debit card information)- Your purchase history with the Company- Activity you complete on our website(s)
To analyze trends and gather broad aggregate demographic information, statistically monitor how many people are using the Service or opening our emails, and research our audience.	For our legitimate interests or those of a third party, i.e. to be as efficient as we can so we can deliver the best service for you at the best price	– Name- Email address- Phone number- Physical address- Payment information- Physical location- IP address- Your purchase history with the Company- Activity you complete on our website(s)- Other personal information you provide to us, such as your responses to our quizzes or other surveys hosted on our website(s) or distributed via email or other communication methods- We may receive aggregated information about demographic or psychographic attributes of our customers from third-party data providers (e.g., age, gender, etc.), but we do not have access to this information at an individual level, and we are not the Controller of this data
To comply with requests from legal or regulatory authorities.	To comply with our legal and regulatory obligations (e.g., Article 28, U.K. GDPR and E.U. GDPR)	– Name- Email address- Phone number- Physical address- Physical location- IP address- Payment information- Your purchase history with the Company- Activity you complete on our website(s)- Other personal information you provide to us while using the Service
To audit the Service (e.g., as required by financial or other auditors).	– For our legitimate interests or those of a third party, i.e. to demonstrate we operate at certain standards;- To comply with our legal and regulatory obligations (e.g., Article 28, U.K. GDPR and E.U. GDPR)	– Name- Email address- Phone number- Physical address- Payment information
To solicit employment applications and fulfill open positions.	For our legitimate interests or those of a third party (such as our job hosting provider), i.e. to fill open employment positions at the Company. Some data is requested pursuant to our goals for diversity, equity and inclusion.	– Name- Email address- Phone number- Physical address- Education information and student records- Employment history- Visa needs of candidate- ADA status- Veteran status- Race/nationality- Gender
To market via text message	With your permission, we may send text messages about our store, new products, and other updates. Updates include Checkout Reminders. Webhooks will be used to trigger the Checkout Reminders messaging system. Information collected through our SMS Program(s) won’t be shared to third parties for marketing purposes. Information collected through our SMS Program(s) won’t be shared to third parties for their marketing purposes.	– Name- Email address- Phone number- Physical location- IP address- Activity you complete on our website(s)- Other personal information you provide to us while using the Service
To provide chat support	Use of the chat feature on our websites is based on your consent. By using the chat feature, you consent to the recording and use of information about you and the chat session by the Company and our service provider that supports the chat feature on the Company’s behalf. The Company may use or disclose this information in accordance with this Privacy Policy. If you do not consent to these terms, please do not use the chat feature and contact us via email.	– Name- Email address- Phone number- Physical location- IP address- Timezone- Browser, device, and OS information- Activity you complete on our website(s)- Other personal information you provide to us while using the Service

2. PAYMENT INFORMATION

We use third-party service providers as payment processors to collect payment information, such as a valid credit card number, type, expiration date or other payment information, to process payments for customer transactions. This information is required to be submitted as part of our checkout process. We receive a receipt of payment with payment details, such as the last four digits of the payment card; otherwise, all payment information is submitted directly to our third-party payment processing companies, Shopify, Braintree, and Stripe (the “Payment Processors”), which use the information to process your payment. The use and storage of that information is governed by the Payment Processors’ applicable terms of service and privacy policy. More details about the Payment Processors can be found in this Policy under the section titled “Disclosure of Personal Information.”

3. DISCLOSURE OF PERSONAL INFORMATION

We may share or disclose your personal information for the following limited purposes:

Our Affiliates. In order to provide the Service to you, we may share information with our affiliates, including our parent company, Conopco, Inc. d/b/a Unilever.
Sale or Acquisition. Your information may be transferred to another company, within or outside your country of residence, in connection with a merger or in the event that our business is acquired in whole or part by another company.
Third Parties Providing Services on Our Behalf. We may share information with Service Providers, such as the Payment Processors and chat feature provider, who perform services and functions on our behalf to support our interactions with you. These Service Providers may assist with technical operation of our Service, provide analytics, process orders, transactions and payments, or provide customer service. We may also share non-identifying information, such as aggregate statistics or usage information, with third parties.
Social Media Pages. We operate social media pages on third party networks and have social media icons on our websites. When you visit or link to our social media pages, data is processed both by us and the applicable social media provider. Social media providers are unaffiliated with us, and we are not responsible for the content or privacy practices of social media providers. Social media providers have their own terms of use and privacy policies, and we encourage you to review those policies whenever you visit their websites or interact with their platforms.
Your Consent to Have Your Personal Information Shared. In connection with your use of the Service, you may be asked to opt-in to receive informational or marketing offers, or to otherwise consent to the sharing of your information with a third party, including social networking sites such as Facebook, Instagram, or X. If you agree to have your personal information shared with a third party, your personal information will be disclosed to the third party and will be subject to the privacy policy and business practices of that third party.
Legal Disclosure. We may transfer and disclose information, including your personal information, usage information and device identifier, (including IP address), to third parties to comply with a legal obligation; when we believe in good faith that the law requires it; at the request of governmental authorities conducting an investigation; to verify or enforce our agreements, terms of use, or other applicable policies; to respond to an emergency; or otherwise to protect the rights, property, safety, or security of third parties, visitors to our Service, or the public.
Adverse Reactions. Any information we collect about adverse reactions to our products, including as required under applicable laws such as MoCRA, may also be shared with governmental and regulatory authorities, including the U.S. Food and Drug Administration.

4. COOKIES AND OTHER TECHNOLOGIES

We may use cookies, web beacons, pixel tags, mobile analytics software, log files, or other technologies to collect certain information about your online activity and interactions with our emails, online and mobile advertisements, and to allow us to keep track of analytics and certain statistical information that enables the Company to improve our Service and provide you with more relevant content and advertising offered by the Company, or through or linked from our services. You may, however, disallow receiving cookies at any time through your web browser. It is not our intention to use cookies to retrieve information that is unrelated to our Service or your interaction with our Service. Please refer to our cookie policy for more detail.

5. CHILDREN’S PRIVACY

The Company’s services, including this Service, are not targeted for use by children under age 13. The Company does not knowingly request or collect personal information from anyone under eighteen years old. If you are under eighteen years old, please do not provide your information on our Service. Upon notification that a child has provided us with personally identifiable information, we will delete the child’s personally identifiable information from our records. If you believe we might have any information from a child, please contact us at support@drsquatch.com.

6. DATA SUBJECT REQUESTS

(a) How to Exercise Your Privacy Choices. This section is subject to specific disclosures on privacy rights set forth below. We are committed to facilitate the exercise of your rights granted by the laws of your jurisdiction, which may include, without limitation, the right to request the correction, modification or deletion of your personal information, the right to opt out of the sale or sharing of your personal information (as applicable) and the right to appeal our response regarding a data subject request. We will do our best to honor your requests subject to any legal and contractual obligations. If you would like to submit a Data Subject Request, you can fill out our Data Subject Request Form or contact the Company at support@drsquatch.com. If you choose to submit a Data Subject Request, you must provide us with enough information to verify your identity, which may require us to obtain additional personal information from you. In order to verify your identity, we will generally require either the successful authentication of your account, or the matching of sufficient information you provide us to the information we maintain about you in our systems. Please provide your name, email address, and mailing address in the original request, as well as an explanation of the rights you wish to exercise. We will only use the information we receive to respond to your request. The Company will not be able to disclose information if it cannot verify that the person making the Data Subject Request is the person about whom we collected information, or someone authorized to act on such person’s behalf. If you would like to opt out of cross-contextual online behavioral advertising, please click on the link “Your Privacy Choices” on our websites.

(b) Rights Under the General Data Protection Regulation (GDPR). If you are located in the European Union, the United Kingdom, or another jurisdiction that has adopted laws substantially similar to GDPR, your privacy rights include the following:

Request to Transparency, Access and Data Portability. Through this Policy we explain how we use and share your information. However, if you have questions or need additional information you can contact us any time. You may request a copy of your personal data as well as confirmation as to whether or not personal data concerning you is being processed, access to your personal data, and information on the purposes of the processing, the categories of personal data concerned, the recipients or categories of recipient to whom the personal data have been or will be disclosed, and the period of time the data will be stored. We may charge a reasonable fee to cover the administrative costs of providing you with a copy of your personal data.
Request to Rectify or Complete. If you notify us, or we otherwise become aware, that the personal data we hold is inaccurate, we will promptly update it and instruct others not to use it until it is updated. You can ask us to correct or complete our record of your personal data by contacting us at any time. To the extent possible, we will inform anyone who has received your personal data of any corrections.
Request for Erasure. You may, in certain limited circumstances where the processing is not necessary in the context of the services we provide to you, ask to have the personal data we directly or indirectly process deleted or removed. If the request is founded, we will try to do so promptly, and, to the extent possible, will inform anyone who has received your personal data of your request. We will do our best to honor your request subject to the Company’s contractual, tax, accounting and legal obligations.
Request for Restriction of Processing. You may request that we limit the way in which we process your personal data where (i) you contest the accuracy of the personal data we have for you, (ii) you believe our processing of your personal data is unlawful (but you oppose the erasure of your personal data and prefer that our processing be restricted instead), (iii) we no longer need your personal data but you require such personal data for the establishment, exercise or defense of legal claims or (iv) you have objected to our processing pending the verification of our legitimate grounds for processing. If the request is founded, we will try to do so promptly, and, to the extent possible, will inform anyone who has received your personal data of your request.
Request for Data Portability and Transfer. You may request to receive a copy of your personal data, and have it transferred to another controller, where technically feasible.
Objection to Processing. You have the right to object, on grounds relating to your particular situation, at any time to processing of your personal data, which request we do will our best to honor. We may continue to process your data, for example, if we need your data to establish, exercise or defend legal or contractual claims or obligations. You may also object at any time to your personal data being processed for direct marketing, and we will do our best to remove you from our marketing communications.
Withdrawal of Consent to Processing. Where we have relied on your consent as the legal grounds for processing, you may withdraw your consent at any time. Withdrawal does not invalidate the consent-based processing that occurred prior to withdrawal.
Automated Individual Decisionmaking. When you use our Services, you will not be subject to a decision based solely on automated profiling which produces legal effects concerning you or significantly affects you. We do, however, engage in automated technologies to customize your user experience on our websites based on your preferences.

You may contact us at any time where you believe that we are in breach of data protection laws or where you wish to make a complaint about our data processing. Furthermore, if you believe that our processing of your personal data is in breach of data protection laws, you have the right to lodge a complaint with the relevant data protection supervisory authority (i.e., in the U.K. or Member State of your habitual residence, place of work or place of the alleged infringement), if you are of the opinion that any of your personal data is processed in a manner constituting an infringement of the U.K. or E.U. GDPR or where you believe that we have not resolved an issue you have raised with us.

(c) Other Rights and Disclosures.

“Shine the Light” Information-Sharing Disclosure: California residents may request a list of all third parties with respect to which we have disclosed any information about you for direct marketing purposes of the third party and the categories of information disclosed. If you are a California resident and want such a list, please send us a written request by email to support@drsquatch.com with “Privacy – California Shine The Light Rights” in the subject line.

“Do Not Track” Disclosure: Some browsers have “do not track” features that allow you to tell a website not to track you. These features are not all uniform. Where available, you may choose to enable an online tool that automatically communicates your universal opt-out preferences, such as the Global Privacy Control (“GPC”). You may need to use a specific browser or an extension that supports these tools and universal signals. When detected, we will process such a signal as a request to opt out of tracking personal data and as a request to opt out of “sale” or “sharing” of your data as explained in this “US State Privacy Rights and Disclosure” section. You can also opt-out of such tracking directly on the Service by following the steps noted in the rights below. If you have questions, please contact us via one of the methods listed in the “How to Contact Us” section at the end of this Policy.

Your Privacy Rights. Under US state privacy laws, you have the following rights, subject to certain limitations at law:

Right to Access (Right to Know Specific Pieces of Information) / Portability. The right to access and obtain a copy of or access to the personal information that the Company has collected on you in a structured, machine-readable format that may be transmitted to another entity without hindrance, to the extent technically feasible.
Right to Know. Right to request the following information relating to the personal information we have collected about you and disclosed about you: the categories of personal information the Company has collected about you (including sensitive personal information if applicable); the categories of data collection sources; the Company’s business or commercial purpose for collecting, selling or sharing personal information; the categories of third parties with whom the Company shares personal information, if any; the categories of personal information sold, and for each category identified, the categories of third parties to whom it sold that particular category of personal information; and the categories of personal information that the Company disclosed for a business purpose, and for each category identified, the categories of third parties to whom it disclosed that particular category of personal information.
Please note that the categories of personal information and sources will not exceed what is contained in this Policy. Additionally, the Company is not required to retain any information about you if it is only used for a one-time transaction and would not be maintained in the ordinary course of business. The Company is also not required to reidentify personal information if it is not stored in that manner already, nor is it required to provide the personal information to you more than twice in a twelve-month period.
Right to Correct Inaccurate Data. You may request that the Company correct any inaccurate personal information maintained by us.
Request to Opt Out. You have the right, as applicable, to opt out of the sale or sharing of your information we have collected about you to third parties, including for ad targeting / cross-contextual behavioral advertising.
Request to Delete. You may request that the Company delete your personal information. Subject to certain exceptions set out below we will, on receipt of a verifiable Consumer Request, delete your personal information from our records and direct any service providers to do the same.
Right to Know Specific Third Parties: You may view specific third parties with whom we share personal information by visiting this page.
Right to Revoke Consent: When we are processing your personal information based on your consent, you have the right to revoke such consents. You may make this request by contacting us at support@drsquatch.com.
Right to appeal: In certain circumstances, we may decline a request to exercise the rights described above. If your request is denied, we will provide an explanation for the denial and instructions on how you may appeal a denied request. You may appeal a denied request by contacting us at support@drsquatch.com.

Additionally, the Company may not, and will not, treat you differently because of your Consumer Request activity. As a result of your Consumer Request activity, we may not and will not deny goods or services to you; charge different rates for goods or services; provide a different level quality of goods or services; or suggest any of the preceding will occur. However, we can and may charge you a different rate, or provide a different level of quality, if the difference is reasonably related to the value provided by your personal information.

Please see the chart below regarding the categories of data we may have collected or received from Consumers in connection with providing our Service and to whom we may have disclosed the information for business purposes.

Personal Information Category	Source of Personal Information	Purpose for Collecting the Personal Information	To whom we disclose the Personal Information
Identifiers such as a name, address, unique personal identifier, email, phone number	Information you provide to us; Information we collect automatically; Information collected from third party providers. See Sections 1 and 4 above and Section 12 below.	To conduct our business, such as by providing features through the Service; to receive and fulfill your orders and ship our products to you; to process payment and/or issue refunds or store credit to you; to receive and fulfill your requests for customer support; to send marketing and advertising materials and deliver relevant content to you, using information you provide to us or we obtain from third parties; to gather your input, feedback, and opinions on our business, via surveys, product reviews, or other methods; to maintain your customer account on the Service; to communicate with you regarding legal or regulatory requirements or requests; to gather information about health effects from your use of our products; to prevent and investigate fraud and other misuses of the Service; to analyze trends and gather broad aggregate demographic information, statistically monitor how many people are using the Service or opening our emails, and research our audience; to comply with requests from legal or regulatory authorities; to audit the Service (e.g., as required by financial or other auditors); to market via text message; to provide chat support; as otherwise permitted by law or as we may notify you	Service Providers or Contractors; Research Organizations or Agencies; Marketing / Advertising / Media Agencies; Analytics Vendors; Retail Merchandising Vendors; Fulfillment Partners; Marketing Mix Measurement Providers; Payment Processing Vendors; Data Management Platforms; Social Networks; Affiliates; Law Enforcement; Regulatory Bodies; Government Authorities; Government Agencies
California Customer Records (Cal. Civ. Code § 1798.80(e)), such as credit card number and billing address	Information you provide to us; Information we collect automatically; Information collected from third party providers. See Sections 1 and 4 above and Section 12 below.	To conduct our business, such as by providing features through the Service; to receive and fulfill your orders and ship our products to you; to process payment and/or issue refunds or store credit to you; to receive and fulfill your requests for customer support; to send marketing and advertising materials and deliver relevant content to you, using information you provide to us or we obtain from third parties; to gather your input, feedback, and opinions on our business, via surveys, product reviews, or other methods; to maintain your customer account on the Service; to communicate with you regarding legal or regulatory requirements or requests; to gather information about health effects from your use of our products; to prevent and investigate fraud and other misuses of the Service; to analyze trends and gather broad aggregate demographic information, statistically monitor how many people are using the Service or opening our emails, and research our audience; to comply with requests from legal or regulatory authorities; to audit the Service (e.g., as required by financial or other auditors); to market via text message; to provide chat support; as otherwise permitted by law or as we may notify you	Service Providers or Contractors; Research Organizations or Agencies; Marketing / Advertising / Media Agencies; Analytics Vendors; Retail Merchandising Vendors; Fulfillment Partners; Marketing Mix Measurement Providers; Payment Processing Vendors; Data Management Platforms; Social Networks; Affiliates; Law Enforcement; Regulatory Bodies; Government Authorities; Government Agencies
Protected Classifications under California and federal law, including gender, age and citizenship.	Information you provide to us; Information collected from third party providers (such as our job application hosting providers). Sections 2 and 4 above.	To conduct our business, such as by providing features through the Service; to receive and fulfill your orders and ship our products to you; to process payment and/or issue refunds or store credit to you; to receive and fulfill your requests for customer support; to send marketing and advertising materials and deliver relevant content to you, using information you provide to us or we obtain from third parties; to gather your input, feedback, and opinions on our business, via surveys, product reviews, or other methods; to maintain your customer account on the Service; to communicate with you regarding legal or regulatory requirements or requests; to gather information about health effects from your use of our products; to prevent and investigate fraud and other misuses of the Service; to analyze trends and gather broad aggregate demographic information, statistically monitor how many people are using the Service or opening our emails, and research our audience; to comply with requests from legal or regulatory authorities; to audit the Service (e.g., as required by financial or other auditors); to market via text message; to provide chat support; as otherwise permitted by law or as we may notify you	Service Providers or Contractors; Service Users; Research Organizations or Agencies; Marketing / Advertising / Media Agencies; Analytics Vendors; Retail Merchandising Vendors; Fulfillment Partners; Marketing Mix Measurement Providers; Payment Processing Vendors; Data Management Platforms; Social Networks; Affiliates; Law Enforcement; Regulatory Bodies; Government Authorities; Government Agencies
Commercial information such as records of products or services purchased, obtained, or considered	Information you provide to us; Information we collect automatically. See Sections 1 and 4 above.	To conduct our business, such as by providing features through the Service; to receive and fulfill your orders and ship our products to you; to process payment and/or issue refunds or store credit to you; to receive and fulfill your requests for customer support; to send marketing and advertising materials and deliver relevant content to you, using information you provide to us or we obtain from third parties; to gather your input, feedback, and opinions on our business, via surveys, product reviews, or other methods; to maintain your customer account on the Service; to communicate with you regarding legal or regulatory requirements or requests; to gather information about health effects from your use of our products; to prevent and investigate fraud and other misuses of the Service; to analyze trends and gather broad aggregate demographic information, statistically monitor how many people are using the Service or opening our emails, and research our audience; to comply with requests from legal or regulatory authorities; to audit the Service (e.g., as required by financial or other auditors); to market via text message; to provide chat support; as otherwise permitted by law or as we may notify you	Service Providers or Contractors; Service Users; Research Organizations or Agencies; Marketing / Advertising / Media Agencies; Analytics Vendors; Retail Merchandising Vendors; Fulfillment Partners; Marketing Mix Measurement Providers; Payment Processing Vendors; Data Management Platforms; Social Networks; Affiliates; Law Enforcement; Regulatory Bodies; Government Authorities; Government Agencies
Internet or other electronic network activity information, including browsing history and search history.	Information you provide to us; Information we collect automatically. Sections 1 and 4 above.	To conduct our business, such as by providing features through the Service; to receive and fulfill your orders and ship our products to you; to process payment and/or issue refunds or store credit to you; to receive and fulfill your requests for customer support; to send marketing and advertising materials and deliver relevant content to you, using information you provide to us or we obtain from third parties; to gather your input, feedback, and opinions on our business, via surveys, product reviews, or other methods; to maintain your customer account on the Service; to communicate with you regarding legal or regulatory requirements or requests; to gather information about health effects from your use of our products; to prevent and investigate fraud and other misuses of the Service; to analyze trends and gather broad aggregate demographic information, statistically monitor how many people are using the Service or opening our emails, and research our audience; to comply with requests from legal or regulatory authorities; to audit the Service (e.g., as required by financial or other auditors); to market via text message; to provide chat support; as otherwise permitted by law or as we may notify you	Service Providers or Contractors; Service Users; Research Organizations or Agencies; Marketing / Advertising / Media Agencies; Analytics Vendors; Retail Merchandising Vendors; Fulfillment Partners; Marketing Mix Measurement Providers; Payment Processing Vendors; Data Management Platforms; Social Networks; Affiliates; Law Enforcement; Regulatory Bodies; Government Authorities; Government Agencies
Sensory data, such as audio, electronic, visual, or other similar information.	Information you provide to us, such as in connection with a report of an adverse health effect to one of our products.	To conduct our business, such as by providing features through the Service; to receive and fulfill your orders and ship our products to you; to process payment and/or issue refunds or store credit to you; to receive and fulfill your requests for customer support; to send marketing and advertising materials and deliver relevant content to you, using information you provide to us or we obtain from third parties; to gather your input, feedback, and opinions on our business, via surveys, product reviews, or other methods; to maintain your customer account on the Service; to communicate with you regarding legal or regulatory requirements or requests; to gather information about health effects from your use of our products; to prevent and investigate fraud and other misuses of the Service; to analyze trends and gather broad aggregate demographic information, statistically monitor how many people are using the Service or opening our emails, and research our audience; to comply with requests from legal or regulatory authorities; to audit the Service (e.g., as required by financial or other auditors); to market via text message; to provide chat support; as otherwise permitted by law or as we may notify you	Service Providers or Contractors; Service Users; Research Organizations or Agencies; Marketing / Advertising / Media Agencies; Analytics Vendors; Retail Merchandising Vendors; Fulfillment Partners; Marketing Mix Measurement Providers; Payment Processing Vendors; Data Management Platforms; Social Networks; Affiliates; Law Enforcement; Regulatory Bodies; Government Authorities; Government Agencies
Professional; Professional or employment-related information	Information you provide to us; Information collected from third party providers (such as our job application hosting providers). See Section 1 above.	See Section 1 above	See Sections 1 and 3 above
Education Information	Information you provide to us; Information collected from third party providers (such as our job application hosting providers). See Section 1 above.	See Section 1 above	See Sections 1 and 3 above
Other Personal Information, such as information you post on social media pages, and information you submit to us		To conduct our business, such as by providing features through the Service; to receive and fulfill your orders and ship our products to you; to process payment and/or issue refunds or store credit to you; to receive and fulfill your requests for customer support; to send marketing and advertising materials and deliver relevant content to you, using information you provide to us or we obtain from third parties; to gather your input, feedback, and opinions on our business, via surveys, product reviews, or other methods; to maintain your customer account on the Service; to communicate with you regarding legal or regulatory requirements or requests; to gather information about health effects from your use of our products; to prevent and investigate fraud and other misuses of the Service; to analyze trends and gather broad aggregate demographic information, statistically monitor how many people are using the Service or opening our emails, and research our audience; to comply with requests from legal or regulatory authorities; to audit the Service (e.g., as required by financial or other auditors); to market via text message; to provide chat support; as otherwise permitted by law or as we may notify you	Service Providers or Contractors; Service Users; Research Organizations or Agencies; Marketing / Advertising / Media Agencies; Analytics Vendors; Retail Merchandising Vendors; Fulfillment Partners; Marketing Mix Measurement Providers; Payment Processing Vendors; Data Management Platforms; Social Networks; Affiliates; Law Enforcement; Regulatory Bodies; Government Authorities; Government Agencies
Inferences about preferences, characteristics, psychological trends, predispositions, behavior, attitudes, intelligence, abilities, and aptitudes.	Information you provide to us; Information we collect automatically; Information collected from third party providers. See Sections 1 and 4 above.	To conduct our business, such as by providing features through the Service; to send marketing and advertising materials and deliver relevant content to you, using information you provide to us or we obtain from third parties; to gather your input, feedback, and opinions on our business, via surveys, product reviews, or other methods; to prevent and investigate fraud and other misuses of the Service; to analyze trends and gather broad aggregate demographic information, statistically monitor how many people are using the Service or opening our emails, and research our audience; to comply with requests from legal or regulatory authorities; to market via text message; as otherwise permitted by law or as we may notify you	Service Providers or Contractors; Service Users; Research Organizations or Agencies; Marketing / Advertising / Media Agencies; Analytics Vendors; Retail Merchandising Vendors; Fulfillment Partners; Marketing Mix Measurement Providers; Payment Processing Vendors; Data Management Platforms; Social Networks; Affiliates; Law Enforcement; Regulatory Bodies; Government Authorities; Government Agencies
Types of Sensitive Personal Information We will only process your Sensitive Personal Information in accordance with applicable law, such as obtaining your consent prior to processing. If you are a resident of a state with a law governing “consumer health data,” we provide details about our consumer health data practices in our Consumer Health Data Privacy Policy.
Sensitive Personal Information Category	Source of Personal Information	Purpose for Collecting the Personal Information	To whom we disclose the Personal Information
Account Credentials Allowing Access to an Account	Information you provide to us; Information collected from third party providers. See Section 1 above.	To conduct our business, such as by providing features through the Service; to receive and fulfill your orders and ship our products to you; to process payment and/or issue refunds or store credit to you; to receive and fulfill your requests for customer support; to maintain your customer account on the Service; to communicate with you regarding legal or regulatory requirements or requests; to gather information about health effects from your use of our products; to prevent and investigate fraud and other misuses of the Service; to analyze trends and gather broad aggregate demographic information, statistically monitor how many people are using the Service or opening our emails, and research our audience; to comply with requests from legal or regulatory authorities; to audit the Service (e.g., as required by financial or other auditors); to market via text message; to provide chat support; as otherwise permitted by law or as we may notify you	Service Providers or Contractors; Affiliates; Law Enforcement; Regulatory Bodies; Government Authorities; Government Agencies
Health-Related Information, such as if you are part of one of our consumer programs, then we may ask you general health and symptom information or in connection with a survey or information collected when you contact us to report a complaint or an adverse event occurring in connection with one of our products	Information you provide to us	To conduct our business, such as by providing features through the Service; to receive and fulfill your requests for customer support; to maintain your customer account on the Service; to communicate with you regarding legal or regulatory requirements or requests; to gather information about health effects from your use of our products; to prevent and investigate fraud and other misuses of the Service; to comply with requests from legal or regulatory authorities; as otherwise permitted by law or as we may notify you
Job Applicant Information, such as Social Security number, race or ethnicity, or protected classifications	Information you provide to us	To conduct our business and complete recruiting and screening processes for job applicants	Service Providers or Contractors; Affiliates; Law Enforcement; Regulatory Bodies; Government

Any sensitive data we collect is used only for a business purpose or one of the permitted purposes set forth under Section 7027(m) of the California Consumer Privacy Act regulations.

We do not sell or share personal information for monetary consideration but we may share personal data with our service providers and contractors for cross-contextual behavioral advertising. You may opt out of this sharing by clicking on “Your Privacy Choices” in our cookie banner or in the footer of our websites, and/or by using your browser settings. You may also opt out of the use of Google Analytics Cookies by downloading the browser add-on here: https://tools.google.com/dlpage/gaoptout?hl=en.

You may also designate an authorized agent to make a Data Subject Request. We may verify the authorized agent’s authority to act on your behalf as follows:

For requests to opt-out of personal information “sales” or “sharing,” we may ask you to provide a signed permission demonstrating your authorized agent has been authorized by you to act on your behalf.
For all other requests, we may ask you to provide sufficient evidence to show that you have provided the authorized agent signed permission to act on your behalf, verified your own identity directly with us pursuant to the instructions set forth in this Policy, and directly confirmed with us that you provided the authorized agent permission to submit the request on your behalf.

7. LINKED SITES

The Service may contain links to third-party owned or operated websites, including, without limitation, social media websites (each a “Linked Site”), as a convenient method of accessing information that may be useful or of interest to you. This Policy and the practices that we follow under this Policy do not apply to Linked Sites. We are not responsible for the content, accuracy, or opinions expressed on any Linked Site or for the privacy practices or security standards used by third parties on such Linked Sites. These Linked Sites have separate privacy and data collection practices, and we have no responsibility or liability relating to them.

You understand and agree that by clicking on a link to a Linked Site, you have left our Service and this Policy, as stated on the Service, is no longer in effect.

8. USER CONTENT

Some features of the Service may now or in the future allow you to provide content, such as written comments or reviews, or interactive responses to content such as quizzes, to be published or displayed on public areas of the Service (“User Content”). Be careful about giving out information in public areas of the Service, such as commenting on our blog. The information you share in public areas may be viewed by any user of the Service. We cannot control the actions of other users of the Service with whom you may choose to share your User Content.

9. OPTING OUT OF EMAILS

When you register, subscribe, create an account, sign up to receive offers or emails from us, or otherwise communicate with us through our Service, you may “opt out” of receiving future communications from us for direct marketing purposes by indicating that you decline such communications. You may choose to have your name removed from our email list after you have registered or provided additional information by emailing us at support@drsquatch.com or using the unsubscribe link at the bottom of our emails.

10. SECURITY OF YOUR INFORMATION

If you choose to provide us with your personal information, you understand that we are transferring it to the Company’s locations and systems in the United States or to the locations and systems of the Company’s service providers around the world. The Company has safeguards and security controls in place designed to protect your personal information. This includes appropriate technical and organizational measures intended to protect the personal information (i) from accidental or unlawful destruction, and (ii) loss, alteration, unauthorized disclosure of, or access to the data. Please be advised, however, that while we take reasonable security measures to protect your personal information, such measures cannot be guaranteed to be secure. The Company cannot promise or guarantee that hackers, cybercriminals, or other unauthorized third parties will not be able to defeat our security, and improperly collect, access, steal, or modify your personal information.

The security of your Company online account(s) relies on your protection of your user profile information. You are responsible for maintaining the security of your user profile information, including your password and for all activities that occur under your account. You may not share your password with anyone. We will never ask you to send your password or other sensitive information to us in an email, though we may ask you to enter this type of information on a Company Service. Any email or other communication purporting to be from one of our websites requesting your password or asking you to provide sensitive account information via email, should be treated as unauthorized and suspicious and should be reported to us immediately by using the “Contact Us” feature of our websites. If you believe someone else has obtained access to your password, please change it immediately by logging in to your account and report it immediately by using the “Contact Us” feature of our websites or by emailing support@drsquatch.com.

11. CONSENT TO PROCESSING AND INTERNATIONAL TRANSFERS

The Company is a global business and may process, transfer, and store information about users of the Service on servers located in a number of countries, including the United States. As a result, your personal information may be subject to data protection and other laws that may differ from the country where you are located. Your personal information may be disclosed in response to inquiries or requests from government authorities or to respond to judicial process in the countries in which we operate. By using the Service, or by providing us with any information, you consent to the collection, processing, maintenance, and transfer of such information in and to the United States and other applicable territories in which the privacy laws may not be as comprehensive as, or equivalent to, those in the country where you reside or are a citizen.

Your personal data may be stored or transferred to countries outside of the U.K. and E.U. that may not offer an adequate level of protection as defined by data protection authorities, such as the United States. When we store or transfer your personal data outside of the U.K. or E.U., we will do so in accordance with applicable law and we will ensure a similar degree of protection is afforded to it by implementing appropriate safeguards. Transfers of personal data are made either to countries recognized as providing an adequate level of protection or, if the country does not offer adequate protection, such transfers are subject to standard data protection clauses adopted by the EU Commission to guarantee that your personal data is adequately protected in any cross-border transfer. To obtain any relevant information regarding any transfers of your personal data to third countries (including the relevant transfer mechanisms), please contact us at support@drsquatch.com.

We transfer personal data to the recipients and for the processing operations listed in the section of this Policy titled “Disclosure of Personal Information.” We transfer our data to the United States. Since there is no adequacy regulation or adequacy decision for the United States, our practice is to use legally-approved standard data protection clauses for transfers from a controller to a processor recognized or issued pursuant to Article 46(2) of the EU GDPR.

12. SMS/MMS MOBILE MESSAGING MARKETING PROGRAM

If you opt-in to the Company’s Mobile Messaging Program, as defined in our Terms of Use, we will only use information you provide through the Program to transmit your mobile messages and respond to you, if necessary. This includes, but is not limited to, sharing information with platform providers, phone companies, and other third-party service providers who assist us in the delivery of mobile messages. When you sign up to receive text messages, we will send you information about promotional offers and more. These messages may use information automatically collected based on your actions while on our sites and may prompt messaging such as cart abandon messages. To the extent you voluntarily opt to have SMS/MMS notifications sent directly to your mobile phone, we receive and store the information you provide, including your telephone number and when you read a text message. You may opt out of receiving text messages at any time by texting “STOP” to our text messages. For more information about text messages, see our Terms.

However, as with all information collected by the Company, we reserve the right at all times, to the extent permitted by law, to disclose any information as necessary to satisfy any law, regulation or governmental request, to avoid liability, or to protect our rights or property.

13. CHANGES TO THE PRIVACY POLICY

We may update this Privacy Policy from time to time and without prior notice to you to reflect changes in our information practices. Your continued use of the Services after any changes to our Privacy Policy indicates your agreement with the terms of the revised Privacy Policy. Please review this Privacy Policy periodically and especially before you provide personal data to us. If we make material changes to this Privacy Policy, we will notify you here, by email or by means of a notice on our home page. The date of the last update of the Privacy Policy is indicated at the top of this Privacy Policy.

14. HOW TO CONTACT US

We want to assure you that the Company is dedicated to protecting the confidentiality and security of your personal information. Please feel free to contact us at any time if you have any questions or comments about this Policy.

You can contact us or otherwise communicate your privacy concerns by emailing us at support@drsquatch.com or by mail at:

Dr. Squatch, LLC
4065 Glencoe Ave, Suite 300B
Marina del Rey, CA 90292

Our Data Protection Officer may be contacted at: support@drsquatch.com